Delivery Policy

Delivery Policy

We are dedicated to providing prompt and reliable delivery services for our valued customers in the UAE. This Delivery Policy outlines the procedures, timelines, and terms associated with the delivery of your nutraceutical products.

Order Processing:

Upon successful placement of your order on our website, our team begins processing it promptly. Orders are typically processed within 2 working business days, excluding weekends and public holidays.

Delivery Methods:

We offer a variety of delivery methods to suit your preferences and requirements, including standard shipping and expedited shipping options. During the checkout process, you will have the opportunity to select the delivery method that best fits your needs.

Delivery Timelines:

Delivery timelines may vary depending on your location within the UAE, selected delivery method, and any unforeseen circumstances such as weather disruptions or logistical challenges. While we strive to deliver your order in a timely manner, please note that delivery times are estimates and not guaranteed

Shipping Fees:

Shipping fees are determined based on factors such as order weight, delivery location, and selected delivery method. The applicable shipping fees will be calculated and displayed during the checkout process for your review before completing your purchase.

Delivery Tracking:

Once your order has been dispatched for delivery, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the status of your delivery and estimate its arrival time.

Delivery Address:

Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or delivery issues. We are unable to redirect packages once they have been dispatched, so it is essential to double-check the accuracy of your delivery address before finalizing your order.

Delivery Restrictions:

Certain products may be subject to delivery restrictions or limitations due to regulatory requirements or shipping regulations. We encourage you to review any product-specific delivery restrictions listed on our website before placing your order.

Contact Us:

If you have any questions or concerns regarding our Delivery Policy or the delivery of your order, please do not hesitate to contact us at 009714- 5485666. Our customer service team is available to assist you and ensure a smooth delivery experience.